You may return most new, unopened items within 5 business days of delivery for store credit. You the buyer will be responsible for return shipping cost. You will then be issued a code to use towards your future purchases. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items
Unfortunately, we cannot accept returns on sale items, gift cards, swimwear, & all white outfits. We also DO NOT accept returns on store credit items.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the return item was approved or not. If approved, you will automatically receive store credit. 


Dress Me Up by Kay
Louisiana, US Based Company

Phone: (225) 931-8979

Business Operations Hours
Monday-Friday: 11am- 6pm
Saturday: 10am-5pm
Sunday: Closed

Use the Chat Option on the website for a response, updated information or frequently asked questions.